Earthsential Return Policy

We are committed to your satisfaction with our products. If for any reason you are not completely satisfied, we offer the following return policy:

  1. Eligibility for Returns:
    • Returns are accepted within 30 days of the purchase date.
    • Only products with the unused portion remaining are eligible for return.
  2. Return Process:
    • To initiate a return, please contact our customer service team at info@earthsential.com with your order details.
    • Customers are responsible for shipping the returned product to us. We recommend using a trackable shipping method to ensure safe delivery.
  3. Refunds:
    • Once we receive the returned item, we will process your refund within 7 business days.
    • Refunds will be issued to the original payment method, minus any shipping charges.
  4. Exceptions:
    • Items damaged due to improper use or storage are not eligible for return.
    • Clearance or final sale items are non-returnable.

If you have any questions or need assistance with your return, feel free to reach out to us at info@earthsetial.com. We will respond to your email within 24 hours.

 

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